原味店Delicious Food Corner
AwareDigital Development
Start開始
方案Prepared for William Kwan · 原味店致 William Kwan · 原味店方案

More people choose you, order from you, and come back.更多人選擇你、直接向你落單,而且再來光顧。

We build and run everything around your kitchen: your reviews on every platform, your own online ordering, your Google listing and website, and a customer list you own. You keep cooking. We do the rest, and show you the results every month.我們為你建立並打理廚房以外的一切:每個平台上的評論、你自己的網上落單、Google 商家檔案及網站,以及一份屬於你的客人名單。你專心煮好餸,其餘交給我們,每個月向你匯報成果。

$2,500 to build · $250 a month建立費 $2,500 · 月費 $250US dollars. No cut of your orders.以美元計,絕不抽佣。

Prepared by Taye Farrant, founder and head of development,由創辦人及開發總監 Taye Farrant 準備 · AwareDigital Development

The poster wall inside Delicious Food Corner 原味店
原味店, Diamond Bar原味店 · Diamond Bar
親啟A note from TayeTaye 的話

William, thank you for making the time.William,多謝你抽時間。

Andros has shown me what Delicious Food Corner means to your family, and what your customers already say about the food. That part is done. What's missing is everything around the kitchen: the reviews nobody answers, the online orders that cost your customers 20% more, and the customers the apps keep for themselves.

I've spent the last few weeks building your new website and ordering system before asking you for anything, so you can see it working today. If you say yes, I build and run all of it for you every month, and you deal with me directly. Before anything goes live, independent developers I work with stress-test it, so it holds up on your busiest night. Delicious Food Corner is Aware's founding client. It gets my best work, and it's the restaurant I'll be proud to show.

Andros 讓我了解到原味店對你們一家的意義,也看到客人對你們食物的評價。食物這部分,你們已經做得很好。欠缺的是廚房以外的一切:沒有人回覆的評論、令客人多付兩成的網上訂單,以及被外賣平台留住的客人。

在向你提出任何要求之前,我已經花了幾個星期建立你的新網站及落單系統,讓你今天就可以看到成果。如果你同意,我會每個月親自建立及打理這一切,你直接與我聯絡。任何部分上線之前,與我合作的獨立開發人員都會進行壓力測試,確保在最繁忙的晚上也運作正常。原味店是 Aware 的創始客戶,會得到我最好的服務,也是我會引以為傲、向人展示的餐廳。

Taye Farrant Founder and Head of Development, AwareAware 創辦人及開發總監
發現What we found我們的發現

People love the food. The path to it leaks.客人喜歡你的食物,但通往你的路有漏洞。

0 replies個回覆
on your 20 newest Google reviews最新 20 個 Google 評論

Reviews go unanswered.評論沒有人回覆。

Four of your 20 newest Google reviews are one star, and none has a reply. To someone choosing where to eat, silence reads as the last word.最新 20 個 Google 評論中有 4 個是一星,全部都沒有回覆。對正在選擇去哪裡吃的人來說,沒有回覆就等於默認。

+20%
$11.95 at your counter, $14.34 on DoorDash豬扒包門市 $11.95,DoorDash $14.34

Ordering online costs more.網上落單貴兩成。

The Order button on Google sends people to DoorDash, where most dishes cost 20% more than at your counter, and you still pay the app's commission.Google 上的落單按鈕把客人送去 DoorDash,那裡大部分菜式都比門市貴兩成,而你仍然要付平台佣金。

5 apps個平台
DoorDash, its ordering page, Uber Eats, Fantuan, HungryPandaDoorDash、其落單頁面、Uber Eats、飯團外賣、熊貓外賣

The apps keep your customers.客人留在外賣平台手上。

When someone orders on an app, the app keeps their name and number, not you. Nobody runs the five apps as one.客人在外賣平台落單,名字和電話留在平台,不在你手上。五個平台,沒有人統一打理。

23.2K
likes on the $500 Pork Bowl contest reel$500 豬扒飯大胃王比賽短片的讚好

Attention, with nowhere to go.有人氣,卻沒有去處。

Your Instagram already gets attention, but the website's Instagram link is dead and nothing turns a like into an order or a customer you can reach again.你的 Instagram 已經有人氣,但網站上的 Instagram 連結已失效,也沒有方法把讚好變成訂單,或變成可以再聯絡的客人。

Today現在With Aware有 Aware 之後
Google's Order buttonGoogle 落單按鈕Sends people to DoorDash, at 20% more把客人送去 DoorDash,貴兩成Sends them to your own menu, at counter prices帶客人到你自己的餐牌,照門市價
Reviews評論0 replies on the 20 newest最新 20 個,0 個回覆Every review answered within two business days, on six platforms六個平台,每個評論兩個工作天內回覆
Your customers你的客人The apps keep their names and numbers名字和電話留在外賣平台A list you own, growing with every direct order屬於你的名單,每張直接訂單都令它增長
Instagram attentionInstagram 人氣The website's Instagram link is dead網站上的 Instagram 連結已失效Every post leads to a site that takes the order每個帖子都帶客人到可以落單的網站
The numbers數字Scattered across five apps分散在五個平台One report a month, reviewed with you每月一份報告,與你一起檢討

From your public listings, October 20 to 22, 2026. You can check each one on your phone.資料來自你的公開資料,2026 年 10 月 20 至 22 日。每一項你都可以用手機查證。

預覽Already built已經做好

Your new website and ordering, working today.你的新網站及落單系統,今天已經可以用。

dfcdiamondbar.dev

A working preview. Test orders stay on this device and no payment is taken. The review desk uses your real reviews where marked “Quoted” and sample reviews where marked “Sample”, and posts nothing. Nothing goes live until you approve it.這是可以操作的預覽版。測試訂單只會留在這部裝置,不會收款。評論管理畫面中標示「Quoted」的是你的真實評論,標示「Sample」的是示範評論,不會發出任何回覆。每一部分都由你批准才上線。

做法What we do我們做甚麼

Five things, built once and run every month.五件事,一次建立,每月打理。

一 Top priority首要重點

Every review answered, on every platform.每個平台的每個評論,都有回覆。

  • Google
  • Yelp
  • DoorDash
  • Uber Eats
  • Fantuan飯團外賣
  • HungryPanda熊貓外賣
  • Your past reviews answered first, starting with the 405 on Google.先回覆以往的評論,由 Google 上的 405 個開始。
  • Then every new review answered within two business days, in your restaurant's voice.之後每個新評論都在兩個工作天內,用餐廳的語氣回覆。
  • Every past review on all six platforms checked. Fake, misleading or abusive ones disputed under each platform's own rules, and every dispute tracked to its outcome.六個平台以往的每個評論逐一檢查。虛假、誤導或辱罵性的評論按各平台規則申訴,每宗申訴都跟進到有結果。
  • Your own review dashboard: every platform in one inbox, filtered by rating and reply status, with every reply and dispute on record.你自己的評論管理畫面:所有平台集中在一個收件匣,可按評分及回覆狀態篩選,每個回覆及申訴都有紀錄。
  • A monthly summary of what customers complain about, so you know what to fix.每月整理客人的投訴內容,讓你知道要改善甚麼。

We reply wherever a platform lets a restaurant reply. Replies post straight from the dashboard where the platform allows it; elsewhere we post them by hand. Each platform decides which disputed reviews come down.只要平台容許商家回覆,我們就會回覆。平台容許的話,回覆直接由管理畫面發出;其餘由我們人手發出。被申訴的評論會否刪除,由各平台決定。

二

Your own online ordering, at counter prices.你自己的網上落單,照門市價。

Customers order from your website and your Google listing at the same price as the counter. They pay no markup, and you pay no app commission. Delivery stays on the apps.客人在你的網站及 Google 商家檔案直接落單,價錢和門市一樣。客人不用付加價,你不用付平台佣金。外送繼續用外賣平台。

三

Found on Google, in English and Chinese.在 Google 上被找到,中英文都得。

Your Google listing kept right: hours, menu, photos and your own order link. A new website in English and Chinese, with search managed every month.保持 Google 商家檔案正確:營業時間、餐牌、相片及你自己的落單連結。全新中英文網站,每月管理搜尋表現。

四

Customers who come back.讓客人再來光顧。

Every direct order adds to a customer list you own. "Ready" texts and missed-call replies go only to people who agree to them.每張直接訂單都會加入一份屬於你的客人名單。「可以取餐」短訊及未接來電回覆,只發給同意接收的客人。

五

Smoother evenings, clear numbers.晚市更順,數字清楚。

Counter and kitchen screens, so nobody rewrites a ticket in the rush. One report a month, reviewed with you: what came in, from where, and what we change next.收銀及廚房畫面,繁忙時不用再抄單。每月一份報告並與你檢討:生意從哪裡來、下個月改甚麼。

每月Every month每個月

We don't just answer reviews. We run the system behind them.我們不只回覆評論,而是打理背後的整套系統。

Seven parts, on Google, Yelp, DoorDash, Uber Eats, Fantuan and HungryPanda. Every month we tell you exactly what to fix.七個部分,覆蓋 Google、Yelp、DoorDash、Uber Eats、飯團外賣及熊貓外賣。每個月清楚告訴你要改善甚麼。

1

Monitor監察

Every review on all six platforms, checked daily.六個平台的每個評論,每日檢查。

Nothing slips past.一個都不會漏。
2

Respond回覆

Every review answered within two business days, in English or Chinese to match.每個評論在兩個工作天內回覆,中英文按客人所用。

A restaurant that cares, in public.讓人看見你重視客人。
3

Recover挽回

Unhappy customers contacted, the problem fixed, a follow-up. We never ask them to change a review.聯絡不滿意的客人,解決問題,再跟進。我們從不要求客人修改評論。

Lost customers come back.流失的客人回來。
4

Dispute申訴

A full pass over past reviews first, then every new one. Fake, misleading or abusive reviews disputed under each platform's own rules, each tracked to its outcome. The platform decides.先處理全部以往評論,再處理每個新評論。虛假、誤導或辱罵性的評論按各平台規則申訴,每宗跟進到有結果,由平台決定。

Unfair reviews challenged properly.不公平的評論,正式提出申訴。
5

Ask everyone邀請每位客人

Every customer asked the same way: a counter card, a receipt line, a message after each direct order.用同一方式邀請每位客人:櫃檯卡、收據上一句、每張直接訂單後一個訊息。

More recent reviews, so one bad night weighs less.更多新評論,一晚失手影響更小。
6

Analyze分析

Every review tagged: wait time, order accuracy, food temperature, staff, value.每個評論分類:等候時間、落單準確度、食物溫度、員工、性價比。

Patterns, not anecdotes.看到規律,不是個別例子。
7

Report匯報

Monthly: rating and volume by platform, the top themes, what changed, and three actions for your managers.每月:各平台評分及數量、主要問題、有甚麼改變,以及給經理的三項行動。

Decisions your managers can act on.經理可以即時執行的決定。
+

And the rest其餘

Google listing kept right, the website hosted and improved, ordering and menu kept in sync, and your review dashboard kept running.Google 商家檔案保持正確、網站寄存及持續改進、落單及餐牌保持同步、評論管理畫面持續運作。

One partner for all of it.一個伙伴,全部打理。

What your replies will look like回覆會是這個樣子

Three of your real Google reviews, with the reply we'd post. Drafts only: nothing is posted until you approve how we sound. Unhappy reviews get the same care, plus a fix.以下是三個真實的 Google 評論,以及我們會發出的回覆。只是草稿:你同意語氣之前,不會發出任何回覆。負評同樣認真回覆,並會跟進改善。

Sophia Hua★★★★★ · Google · Oct 2026

“Good service. Great lunch place for conversations over food. Love the lunch specials. Did not feel rush at all.”

Draft reply回覆草稿

Thank you, Sophia! That's exactly what we want lunch here to feel like: good food, good company and no rush. See you at the next lunch special. — Delicious Food Corner 原味店

多謝 Sophia!這正是我們希望午餐帶給你的感覺:好食物、好朋友,慢慢享受。下次午市套餐再見。——原味店

Yan W★★★★ · Google

“We just tried the Tea Time Special … It is a very good deal! … I especially loved their curry. … Our server refilled our iced lemon tea a couple of times and even gave us a to-go cup for the road.”

Draft reply回覆草稿

Thank you for trying tea time, Yan! We're glad the curry was a hit, and we'll pass your kind words on to the team. Come back for another iced lemon tea soon. — Delicious Food Corner 原味店

多謝你來試下午茶,Yan!很高興你喜歡我們的咖喱,我們會把你的讚賞轉告同事。歡迎再來飲杯凍檸茶。——原味店

Joe Reyes★★★★★ · Google

“Authentic HK Style eatery in Diamond Bar. No need to go take a 13 hour flight to Hong Kong. … Must gets are also: Sampan porridge, HK cart noodles and Hokkien Fried rice.”

Draft reply回覆草稿

Thank you, Joe! No flight needed, just Golden Springs Drive. Great picks too: the sampan porridge and cart noodles are favourites here. See you soon. — Delicious Food Corner 原味店

多謝 Joe!不用坐 13 個鐘飛機,來 Golden Springs Drive 就得。你點的艇仔粥和車仔麵都是我們的人氣之選。再見!——原味店

The rules we follow, so your listings stay safe我們遵守的規則,保障你的商家檔案

We never pay or reward anyone for a review, and we never ask only happy customers. Google bans review incentives, Yelp bans asking for reviews, and US law bars buying them. Everyone gets the same link, and any thank-you for feedback goes to everyone who answers, whatever they say.我們從不以金錢或獎勵換取評論,也不會只邀請滿意的客人。Google 禁止以獎勵換評論,Yelp 禁止邀請評論,美國法律亦禁止買評論。每位客人收到同一條連結;任何意見回饋的謝禮,無論內容好壞,人人一樣。

What stays the same不變的事

  • Delivery stays on DoorDash and Uber Eats.外送繼續用 DoorDash 和 Uber Eats。
  • Your Chowbus system stays.你的 Chowbus 系統照用。
  • You own your domain, menu, photos and customer list.網址、餐牌、相片及客人名單都屬於你。
  • Nothing goes live until you approve it.每一部分都由你批准才上線。
擁有What you're left with你得到甚麼

Not a website. A system that compounds.不只是一個網站,而是一套會累積增長的系統。

Every review answered, every direct order and every customer who opts in makes the next one easier. It doesn't stop at month 12. It keeps building, and it grows with the restaurant.每一個回覆的評論、每一張直接訂單、每一位同意接收訊息的客人,都令下一次更容易。它不會在第 12 個月停下來,而是持續累積,隨餐廳一起成長。

  1. Trust信任
  2. More people find you更多人找到你
  3. More direct orders更多直接訂單
  4. Customers you own屬於你的客人
  5. They come back他們再來光顧
  6. Clearer numbers數字更清楚
  7. Better decisions決定更準確
  8. ↻ More trust↻ 更多信任

The Aware package: what Delicious Food Corner owns after we build itAware 全套方案:建立後原味店擁有的一切

01

A reputation that answers back有回應的口碑

Every review on six platforms answered, in English or Chinese, all of it in your own review dashboard, with the reasons behind complaints fixed at the source.六個平台的每個評論都有回覆,中英文皆可,全部集中在你自己的評論管理畫面,投訴的根源得到改善。

02

Your own ordering channel自己的落單渠道

Pickup orders at counter prices on your own site, with no commission and no markup.在你自己的網站以門市價接自取訂單,沒有佣金,沒有加價。

03

Found first, on Google在 Google 上被找到

A listing that's always right, with an order button that points to you, not to DoorDash.商家檔案資料永遠正確,落單按鈕指向你自己,而不是 DoorDash。

04

A website worth showing值得展示的網站

Bilingual, fast on any phone, with your full menu, and search managed every month.中英雙語,任何手機都快,餐牌齊全,每月管理搜尋表現。

05

A customer list that grows不斷增長的客人名單

Names and order history that belong to you, not the apps, growing with every direct order.客人資料及訂單紀錄屬於你,不屬於外賣平台,每張直接訂單都令名單增長。

06

Calmer evenings晚市更暢順

Counter and kitchen screens, so orders arrive clean and nobody rewrites a ticket in the rush.收銀及廚房畫面,訂單清清楚楚,繁忙時不用抄單。

07

Less dependence on the apps減少依賴外賣平台

Delivery stays where it is, while more of your regulars order from you directly.外送照舊,同時更多熟客直接向你落單。

08

A partner who keeps improving it持續改進的伙伴

One report and one review a month, and the changes made for you. We build it, manage it, monitor it and make it better.每月一份報告、一次檢討,由我們跟進改動。我們建立、打理、監察,並不斷改進。

Built to scale with you隨你一起擴展

Everything above runs on one application that grows with the restaurant. When you want them, the next pieces plug into the same system: private-room reservations, sales reports and best sellers, group and catering orders, a second location. They're not part of today's price; each is quoted only if you ask. You never start over.以上一切都在同一個應用程式上運作,隨餐廳一起成長。你需要時,下一步可以直接接入同一套系統:包廂預約、銷售報告及最受歡迎菜式、團體及到會訂單、第二間分店。這些不包括在今天的價錢內,只會在你要求時另外報價。你永遠不用重新開始。

埋單The price價錢

One build. One small monthly plan.一次建立,每月小額月費。

埋單For Delicious Food Corner 原味店致原味店 Delicious Food Corner
Build, once建立費(一次)Paid at signing簽約時支付$10,000$2,500
Every month每月12 months, then month to month為期 12 個月,之後按月續期$750$250
First year第一年$2,500 + 12 × $250$19,000$5,500

Prices in US dollars. No cut of your orders, ever. This is our founding-client rate: in return, we can show your new site and its results to other businesses, with your approval of any figure first.價錢以美元計,絕不抽你訂單的佣金。這是創始客戶價:條件是我們可以把原味店的新網站及成果介紹給其他商戶,任何數字都會先經你同意。

Two ways to pay兩種付款方式

Simplest最簡單 A

The first year, paid at signing簽約時付清第一年

$5,500

The build and all 12 months in one payment. Nothing more to pay until month 13.建立費加 12 個月月費,一次過付。第 13 個月前不用再付款。

B

Build and first month at signing簽約時付建立費及首月

$2,750

Then $250 on the same date each month for months 2 to 12.之後第 2 至 12 個月,每月同一日付 $250。

Pay by bank transfer from your US bank, or by card. Not included: ad spend, a new photo shoot and printing. We quote those only if you want them.可以由美國銀行轉帳,或用信用卡付款。不包括:廣告費、新的食物拍攝及印刷品。如有需要,我們另外報價。

日程Your first 30 days首 30 日

From yes to working, on real dates.由答應到見到成果,有實際日期。

  1. Agreement and invoice協議及發票The countersigned agreement and your invoice, by email.以電郵收到已加簽的協議及發票。
  2. Kickoff with Taye與 Taye 啟動會議30 minutes: access to Google, Yelp and the apps, and your yes on how we reply.30 分鐘:提供 Google、Yelp 及外賣平台權限,確認回覆語氣。
  3. Google fixed, first replies liveGoogle 更正,首批回覆上線Hours, menu and the order button corrected; the first Google reviews answered and the first disputes filed.營業時間、餐牌及落單按鈕更正;首批 Google 評論已回覆,首批申訴已提交。
  4. All six platforms watched六個平台全面監察Every new review answered within two business days; past reviews worked through.每個新評論兩個工作天內回覆;以往的評論逐一處理。
  5. Website and ordering for your approval網站及落單交你批准Your final menu and prices checked, then live when you say so.確認最終餐牌及價錢,你批准後上線。
  6. Your first report and your review dashboard第一份報告及評論管理畫面What changed, what customers said, and three actions for your managers.有甚麼改變、客人說了甚麼,以及給經理的三項行動。

Target dates from a yes today. We confirm them together at kickoff.以今天答應計算的目標日期,會在啟動會議上一起確認。

協議The agreement服務協議

Everything above, in plain words.以上所有內容,用簡單的文字寫清楚。

Seven short sections. Open any one to read it in full.七個簡短部分,按任何一項即可閱讀全文。中文摘要僅供參考,以英文版本為準。

Service Agreement: Delicious Food Corner and Aware

Version DFC-2026-11-15 · Prepared November 15, 2026 by Taye Farrant, Aware版本 DFC-2026-11-15 · 2026 年 11 月 15 日由 Aware 的 Taye Farrant 準備

1Who this agreement is between

This agreement is between Delicious Food Corner 原味店, 20955 Golden Springs Dr, Diamond Bar, California (“DFC”), under the legal business name given at acceptance, and Aware Digital Development Studio, Calgary, Alberta, Canada (“Aware”, “we”).

Aware builds and runs DFC's reviews on every platform, its own online ordering at counter prices, its Google listing and bilingual website, and a customer list DFC owns. DFC keeps cooking; we do the rest and report the results every month.

本協議由原味店 Delicious Food Corner(「原味店」)與 Aware Digital Development Studio(加拿大艾伯塔省卡加利,「Aware」)訂立。Aware 為原味店建立並打理評論、網上落單、Google 商家檔案、中英文網站及客人名單,並每月匯報成果。

2What we build, and what we run

The build (one time). Each part is shown to DFC and goes live only after DFC approves it.

  • Reviews on six platforms: Google, Yelp, DoorDash, Uber Eats, Fantuan and HungryPanda, monitored and answered from one place.
  • DFC's review dashboard: one inbox for reviews from every connected platform, filters by platform, rating and reply status, suggested replies for approval, and a disputes area recording each dispute, its reason, supporting information and outcome. Replies post directly where the platform allows; elsewhere Aware posts them by hand.
  • Online ordering at counter prices: DFC's own pickup ordering on its website, the full menu in English and Chinese, and the counter and kitchen screens. Delivery stays on DoorDash and Uber Eats, and Chowbus stays.
  • Google and the website: the Google Business Profile corrected (hours, menu, photos, order link) and a new bilingual website on DFC's domain, using DFC's existing photos.
  • The customer list: every direct order adds to a list DFC owns, with pickup-ready texts and missed-call replies, sent only to customers who opt in.
  • Reporting: a monthly report on where orders came from, what customers said, and what we'll change next.

Every month, from the day the build starts, we check every review on the six platforms daily; answer past reviews and every new review within two business days, in English or Chinese, wherever the platform allows replies; go through every past review on the six platforms and dispute fake, misleading, abusive or policy-violating reviews under each platform's own policies, tracking every dispute to its outcome and showing DFC each one; follow up unhappy customers and tag every review by theme; keep the Google listing accurate; host, maintain and improve the website and manage search; keep ordering and the menu in sync; keep the review dashboard running; run the customer messages; and send one monthly report with three actions for management, with one monthly review call.

Not included unless quoted and agreed in writing: advertising spend, a photo shoot, printing, printed tap or QR cards, and future additions such as reservations or sales reporting.

建立:六個平台的評論管理及評論管理畫面、門市價網上落單(連收銀及廚房畫面)、Google 商家檔案及中英文網站、客人名單及訊息、每月報告。每一部分經原味店批准才上線。每月:每日檢查評論、兩個工作天內回覆、處理以往評論並申訴虛假評論、跟進不滿客人、保持 Google 資料正確、網站寄存及改進、每月報告及檢討會議。不包括廣告費、拍攝、印刷,以及預約、銷售報告等日後新增功能。

3Price, payment and term

All amounts are in US dollars. Aware never takes a commission or a share of DFC's orders.

ItemFounding-client rateStandard rate
Build, one timeUSD 2,500USD 10,000
Monthly service, months 1 to 12USD 250 a monthUSD 750 a month
First year in totalUSD 5,500USD 19,000

Option A: USD 5,500 on signing, covering the build and months 1 to 12. Option B: USD 2,750 on signing (build and month 1), then USD 250 on the same date each month for months 2 to 12. DFC chooses at acceptance.

Payment is by bank transfer to Aware's US dollar account or by card, as set out on the invoice. Work starts once the first payment is received. Each party is responsible for its own taxes; the prices include no sales tax.

Term: 12 months from the day the build starts, then month to month at USD 250 a month until either side ends it with 30 days' written notice. The founding-client rate applies while the service continues without a break.

全部以美元計,絕不抽佣。建立費 $2,500,月費 $250(12 個月)。方案 A:簽約時付 $5,500(建立費及 12 個月)。方案 B:簽約時付 $2,750,之後每月 $250。收到首筆款項後開工。為期 12 個月,之後按月續期,任何一方可提前 30 日書面通知終止。

4Ownership, DFC's part, and the founding-client terms

What DFC owns. DFC owns its domain, name, logo, menu, prices, the photos it took or paid for, the review replies written in its name, and its customer list and order history. If the service ends, we hand DFC its website content, customer list and order history in a standard format, and transfer anything registered on DFC's behalf, within 30 days.

What Aware keeps. The software, tools, designs, templates and methods Aware uses to build and run the service stay Aware's. While the service runs, DFC has full use of them for its restaurant.

What DFC provides. Manager access to its Google Business Profile, Yelp for Business, delivery-app merchant accounts, domain and Instagram while the service runs; approval or comments on anything we send within five business days; confirmation of menu prices and details, and of its ownership of any photos we use; and its DoorDash and Uber Eats statements for the last three months, so our reports use real numbers.

Aware keeps every login secure, uses DFC's accounts only for DFC's work, and never shares DFC's customer data with anyone.

Founding-client terms. The founding-client rate is given in exchange for Aware being able to show DFC's new website, screens and results to other businesses. Any figure or customer quote about DFC is shown to DFC and approved before it's published.

網址、名稱、標誌、餐牌、價錢、自家相片、以原味店名義寫的回覆、客人名單及訂單紀錄都屬於原味店;服務終止時 30 日內交還。Aware 保留其軟件及工具的擁有權,服務期間原味店可全面使用。原味店提供帳戶管理權限、五個工作天內批覆、確認餐牌及相片擁有權,並提供最近三個月外賣平台月結單。創始客戶價的條件:Aware 可展示原味店的新網站及成果,任何數字或客人評語須先經原味店同意。

5Reviews and customer messages: the rules we follow
  • No paid or rewarded reviews. Neither Aware nor DFC offers money, discounts or gifts in exchange for reviews, or only asks happy customers. Every customer is asked the same way and gets the same review link. Any thank-you for feedback is given to everyone who answers, whatever they say.
  • Platforms decide removals. Aware reports fake or off-topic reviews through each platform's own process. Each platform decides whether a review comes down; Aware can't promise any removal.
  • Messages only with consent. Texts and emails go only to customers who opted in, each identifies DFC, and every message lets the customer stop future messages. Order and pickup updates go only to the customer who placed the order.
  • Each platform's own rules apply to everything we do on Google, Yelp and the delivery apps.

Results. Aware doesn’t promise specific sales, profit, search-ranking or review-removal results. Aware commits to doing the work in section 2 and to reporting the real numbers every month.

不以任何獎勵換取評論,也不只邀請滿意的客人;虛假評論按平台程序舉報,由平台決定是否刪除;訊息只發給同意接收的客人,並可隨時取消;遵守各平台規則。Aware 不保證特定的營業額、利潤、搜尋排名或評論刪除數目,但承諾完成第 2 部分的工作,並每月匯報真實數字。

6Refunds, ending the agreement, liability and law
  • The build fee is not refundable once the build has started.
  • If Aware doesn't deliver: if Aware fails to provide the service in section 2 and doesn't fix it within 30 days of DFC's written notice, DFC may end the agreement and Aware refunds any months paid but not yet delivered.
  • If DFC ends early: during the first 12 months, DFC may end the service with 30 days' written notice. Months already paid aren't refunded, and under Option B the remaining monthly payments to month 12 stay due.
  • After month 12: either side may end the service with 30 days' written notice.
  • Late payment: if a monthly payment is more than 15 days late, Aware may pause the service after notice until it's paid.
  • Confidentiality: each side keeps the other's private business information confidential, during this agreement and after it.
  • Liability: neither side is responsible for the other's indirect losses, such as lost profits. Aware's total liability is limited to the fees DFC paid in the 12 months before the claim.
  • Governing law: the laws of the Province of Alberta, Canada.
  • The whole agreement: this agreement and the invoice are the full agreement. Changes are made in writing, by email, and agreed by both sides.

建立費開工後不設退款。若 Aware 未能提供服務並在書面通知後 30 日內未改善,原味店可終止並取回未提供月份的費用。首 12 個月內原味店可提前 30 日通知終止,已付月費不退,方案 B 餘下月費仍須支付。逾期 15 日可暫停服務。雙方保密。責任上限為過去 12 個月所付費用。適用加拿大艾伯塔省法律。

7Acceptance

Aware is represented by Taye Farrant, Founder and Head of Development. DFC accepts this agreement by completing the acceptance on this page (or by replying “I agree” to the email it came with) and paying the first invoice. The agreement starts on the date of acceptance. Aware countersigns by email with the invoice.

Questions: info@awaredigital.ca.

原味店在本頁完成確認(或以電郵回覆「I agree」)並支付首張發票,即接受本協議,由確認當日生效。Aware 會以電郵連同發票確認。

開工Accept and start確認及開工

Say yes, and Taye starts this week.你一句「好」,Taye 本星期就開工。

Fill this in to accept the agreement. It sends your acceptance to us by email and gives you a copy.填寫以下資料即確認協議。系統會以電郵把確認發給我們,並給你一份副本。

How you'd like to pay付款方式
Pick a kickoff time with Taye (30 minutes, Pacific time)揀選與 Taye 的啟動會議時間(30 分鐘,太平洋時間)

Your acceptance opens as an email to info@awaredigital.ca, with a copy to you. Send it, and Taye replies the same business day with the countersigned agreement and your invoice.確認內容會開啟成一封發給 info@awaredigital.ca 的電郵,並抄送給你。發出後,Taye 會在同一個工作天回覆已加簽的協議及發票。